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Privacy Policy

PURPLE BOL, LLC · app.purplebol.com

Effective date: July 16, 2026

This Privacy Policy explains how PURPLE BOL, LLC (“PURPLE BOL, LLC,” “we,” “us,” or “our”) collects, uses, and protects your information when you use our online ordering website at app.purplebol.com and related services. By using our services, you agree to this Policy.

1. Information We Collect

We collect information you provide directly to us when you place an order, including:

  • Your name, phone number, and email address;
  • Delivery address and delivery instructions (for delivery orders);
  • Order details and any special instructions;
  • Payment information — card payments are processed securely by our payment processor (Square). We do not store your full card number.

We also automatically collect limited technical data (such as device type, browser, and usage) to operate and improve the site.

2. How We Use Your Information

  • To process, prepare, and fulfill your pickup or delivery orders;
  • To send you order confirmations, status updates, and other transactional messages;
  • To provide customer support and respond to your requests;
  • To send promotional messages only if you have opted in (you can opt out at any time);
  • To operate, maintain, secure, and improve our services and comply with the law.

3. SMS / Text Messaging

By providing your mobile phone number and opting in, you consent to receive SMS text messages from PURPLE BOL, LLC related to your orders (such as order confirmations and status updates) and, where you have opted in, occasional promotional offers.

  • Message frequency varies.
  • Message and data rates may apply.
  • You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at (941) 323-4440.
  • Consent to receive text messages is not a condition of any purchase.
  • Carriers are not liable for delayed or undelivered messages.

No mobile information (including text messaging originator opt-in data and consent) will be shared with or sold to third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors in support services, such as customer service and messaging providers, solely to help us operate the messaging program; those parties are prohibited from using it for any other purpose.

4. How We Share Information

We do not sell your personal information. We share information only as needed to run our business:

  • Service providers who work on our behalf — for example, our payment processor (Square), our delivery provider (DoorDash Drive), and our messaging/CRM provider — under agreements that limit their use of your data;
  • When required by law, regulation, legal process, or to protect rights, safety, and property.

5. Cookies & Analytics

We may use cookies and similar technologies, and marketing/analytics tools such as the Meta Pixel, to understand usage and measure advertising. You can control cookies through your browser settings.

6. Data Retention & Security

We keep your information for as long as needed to provide our services and meet legal, accounting, or reporting requirements. We use reasonable administrative, technical, and physical safeguards to protect your information; however, no method of transmission or storage is completely secure.

7. Your Choices & Rights

  • Opt out of text messages by replying STOP; opt out of promotional emails via the unsubscribe link;
  • Request access to, correction of, or deletion of your personal information by contacting us;
  • Depending on where you live, you may have additional rights under applicable law.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page, and we will update the effective date above.

10. Contact Us

Questions about this Policy or your information? Contact us: